Does your Brother printer keep saying “replace drum” or “Drum End Soon” after installing a new drum unit? You may have forgotten one important thing – resetting drum counter on Brother printer. This blog will tell you how to reset drum on Brother MFC-L2710DW & HL-L2350DW series printers so as to bypass the “replace drum” error message.
Brother MFC-L2710DW and HL-L2350DW series printers use the same drum unit – DR-730. But they have different control panels. Brother HL-L2350DW series printer does not have a touch screen. So we can only reset drum by using bottons. Brother MFC-L2710DW series printer have a touch screen. So we can use the touch screen to reset drum.
Reset Drum on Brother HL-L2350DW HL-L2370DW HL-L2390DW HL-L2395DW
Step 1: Close the front cover and press “Power On/Off” button to turn on the printer. (Please ensure that the machine is turned on.)
Step 2: Please press “OK” button and “” button at the same time. (The “Drum” message will display on the screen.)
Step 3: Press “OK” button to select “Drum”. (The message “Reset Drum?” will appear on the screen.)
Note: For Brother Color Laser printers, you also need to press “” or “” button to select the corresponding color of the drum unit that you replaced, and then press “OK” button in this step.
Step 4: Press “” button to reset the drum counter. (The laser printer will say “accepted”.)
Step 5: Now, what you need to do is to wait for the resetting to complete.
Reset Drum on Brother MFC-L2710DW MFC-L2730DW MFC-L2750DW
Step 1: Close the front cover and press “Power On/Off” button, making sure the printer is turned on.
Step 2: Press “Cancel” button to interrupt the error message.
Step 3: Press and hold “Black Toner” on the touchscreen for about 5 seconds. Then, the “Drum” message will appear on the screen.
Step 4: Select “Drum” on the screen. (The printer will query whether to reset the drum.)
Step 5: Choose “Yes” to reset the Brother drum unit counter. The message “Accepted” will pop up on the screen.
Step 6: Finally, the only thing you need to do is to wait for the reset to complete. The “Replace Drum” message will not be displayed again.
Frequently Asked Questions about Resetting Brother Drum Counter
What Does Replace Drum Mean on Brother Printer?
Brother printer Replace Drum error is a message displayed on Brother printer screen to let printer users know the drum life has ended, and it’s time to install a new drum. For example, Brother DR-730 drum unit has a drum life of 12,000 pages, which means it can print 12,000 pages at 5% coverage (Letter/A4). When the drum unit has printed 12,000 pages, your Brother printer says Replace Drum or Drum Stop on the printer screen. Such messages will occur whether you are using a name-brand or a third-party drum unit.
At this time, what you can do is to replace the used drum unit with a new one and reset the drum counter on Brother printer. Otherwise, the degraded drum unit will lower the printer quality or even cause many printing issues, like smudges or streaks. Check out our blog What Is Printer Drum to learn more about drum unit.
Why Does My Brother Printer Keep Saying Replace Drum After Replacing the Drum Unit?
The drum counter is a feature built into Brother printers that keeps track of how many pages have been printed using the current drum unit. When the drum unit reaches a certain page count, the printer will display a message telling you to replace it. It is important to note that the usage data of the old drum unit will be automatically recorded and stored in the printer. It means that if you don’t manually reset the drum counter, the previous data will always be retained in the printer. So even if a new drum unit is installed, the printer will continue to report the following error messages:
- Replace Drum
- Drum End Soon
- Drum Stop
Therefore, please make sure to reset the Brother drum counter after you install a new drum unit.
Caution: please do not reset the drum counter if you don’t change a new drum unit. Otherwise, the remaining life of the drum unit currently being used will be inaccurate.
Can I clear “Replace Toner” error message by Brother reset drum counter?
Brother drum unit and toner cartridge are separate consumables, and the page counters of these two consumables are also individual. There is no doubt that the meanings of “Replace Drum” and “Replace Toner” error messages are totally distinctive. And, the ways to clear the “Replace Drum” and “Replace Toner” error messages are also different. So this blog cannot help you clear the “Replace Toner” error message. If you want to clear the “Replace Toner” error message, please check the blog “Brother Printer Replace Toner Override”.
How to check drum life on Brother printer?
-Check drum life on Brother printer with LED display:
- Ensure that the front cover is closed and your printer is turned on.
- Press OK button and then find “Machine Info”.
- Press OK button again to select “Machine Info”.
- Find “Parts Life” by Pressing “Up Arrow (+)” Button or “Down Arrow (+)” Button, and then press “OK” to come to the next menu level.
- Select “Drum Life” to check the life of drum unit.
-Check drum life on Brother printer with Touchscreen:
- Ensure that the front cover is closed and your printer is turned on.
- Press and hold “Black Toner” (for Monochrome Printer) or “Color Toner” (for Color Printer) for around 5 seconds.
- Then, the drum life will appear on the display. (Note: For Color Printer, you need to choose “Drum”. Then, you will see the life of four drum units.
Will resetting Brother drum counter damage my printer?
No, resetting the drum counter should not damage your printer. However, it is important to note that resetting the drum counter does not actually reset the physical components of the drum unit. So, if the drum unit is nearing the end of its life, resetting the counter is not useful to prolong its spanlife. What you need to do is to replace with a new Brother drum unit.
How often should I replace the drum unit?
The frequency of drum unit replacement depends on several factors, including the model of your Brother printer, the type of documents you print, and the volume of printing you do. In general, drum units should be replaced every 3-4 toner cartridges, or approximately every 12,000 to 18,000 pages.
Shop Replacement Brother Drum Units at A Low Price
As mentioned above, we have already known that the lifespan of the drum unit is limited. It needs to be replaced with a new one after using up several toner cartridges. If you buy expensive Brother genuine drum units over and over again, you will spend a lot on printing. Replacements for original DR221CL, DR223CL, DR350, DR420, DR520/DR620, DR630, DR720, DR730, DR820 drum units are hot selling in our store. These drum unit replacements are sold at bargain prices. So, buy the YB-brand drum unit to get the best deal and get the happy saving.
Moreover, to demonstrate our confidence in our products, we provide a 100% satisfaction guarantee for all products sold at YB Toner. Each drum unit is backed by a 30-day money-back guarantee and a 2-year quality guarantee. You can get hassle-free return and refund for any defective product, so you can buy our products with 100% confidence.