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HP Printer Firmware Downgrade Download
An HP printer firmware update has caused the printer to reject third-party printer cartridges again. If your printer stopped printing due to a “Non-HP Chip Detected”, “Supply Problem” or “Supply Memory Error” error message, HP has probably updated your printer firmware. This is frustrating for users who prefer to use cheaper, third-party cartridges instead of expensive HP-branded ones. To make your printer accept non-HP cartridges again, you can downgrade the firmware to an old version by following this blog.
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Index:
1. How to Downgrade HP Printer Firmware – Windows
2. How to Downgrade HP Printer Firmware – Mac
3. HP Printer Firmware Downgrade Download
4. Printer Ink & Toner Cartridges with Updraded Chips
How to Downgrade HP Printer Firmware – Windows
1. Make sure your printer is connected to Wi-Fi or wired network.
2. Adjust the following settings in the printer menu to make your printer allow downgrade. In the Manage Updates menu, touch the Allow Downgrade butting and then select Yes.
3. Download an old HP printer firmware to your computer. HP no longer provides downloads for older firmware versions. So you need to use your own backups or download them from third-party websites. We also provide old HP firmware downloads for some printers in the third part of this blog. Jump to HP Printer Firmware Downgrade Download. You can also download the currect firmware for backup on HP official website:https://support.hp.com/us-en/drivers/printers
4. Send the old HP firmware from your Windows computer to the printer. After the old firmware is downloaded and saved on your computer, double-click on the file and then select your printer from the dropdown menu. Once the printer is selected, click the Send Firmware button. Sending the old firmware to your HP printer takes about two minutes. After the progress is completed, click the Exit button. Then the printer will automatically restart after the firmware downgrade.
5. Adjust the following printer settings to avoid future HP printer firmware updates. In the Manage Updates menu, touch the Check Automatically button and select Off. Then touch Allow Updates and select No. You can also read our blog How to Disable HP Printer Firmware Update to learn more details.
How to Downgrade HP Printer Firmware – Mac
1. Make sure your printer is connected to Wi-Fi or wired network.
2. Adjust the following settings in the printer menu to make your printer allow downgrade. In the Manage Updates menu, touch the Allow Downgrade butting and then select Yes.
3. Download an old HP printer firmware to your computer. HP no longer provides downloads for older firmware versions. So you need to use your own backups or download them from this blog. It’s also recommended to download the currect firmware for backup on HP official website:https://support.hp.com/us-en/drivers/printers
4. Send the old HP firmware from your Mac to the printer. This operation is different from that of Windows, please refer to the following steps:
4.1 Double-click on the firmware file. First time to run the firmware file will trigger system security pop-up notice, press “OK” to close it.
4.2 Visit System Preference and select “Security & Privacy” to allow further firmware installation.
4.3 Under Security & Privacy, click on “Open Anyway” to proceed.
4.4 Carefully select the correct printer model needed to be downgraded and choose “Continue”.
4.5 After the update is completed, click on “Done” button. The printer will automatically restart later.
5. Adjust the following settings to avoid future HP printer firmware updates. In the Manage Updates menu, touch the Check Automatically button and select Off. Then touch Allow Updates and select No. (Disabling automatical firmware updates can prevent compatible toner cartridge from being blocked in the future.)
After downgrading the printer firmware, your HP printer should be able to print with non-HP printer cartridges again. Then you can reinstall the cartridges and test print right away.
NOTE:
Restarting your printer after the update is completed and re-sending the firmware to the printer might be required due to the “error state” of the printer.
HP Printer Firmware Downgrade Download
HP no longer provides downloads for old firmware versions. Thankfully, we saved some old versions for backup. So you can download the one for your printer from the list below.
Printer Ink & Toner Cartridges with Updraded Chips
If the printer firmware downgrade is too difficult for you, you have an easier way – purchase cartridges with upgraded chips directly. Every time a firmware issue occurs, YBTONER.COM is almost the first to offer printer cartridges with upgraded chips. Here is how we do it. So you can shop with confidence!
Monitor HP firmware updates from time to time
Our engineers monitor HP printer firmware updates from time to time. Once HP releases a new firmware version, we will test the compatibility of our products as soon as possible. So, only products confirmed to be compatible with the latest firmware will be shipped.
Partner with industry-leading manufacturers
We have established a long-term partnership with industry-leading manufacturers. Once HP updates printer firmware, we will work closely with our manufacturers to find the best solutions shortly. E.g. we can make our cartridges work with the latest printer firmware by upgrading the chip, replacing the chip or replacing the toner cartridge.
Supply from our local warehouses
We have two warehouses in the US, one in California and one in Pennsylvania. Hence, we can deliver most orders within 1-3 business days. Once HP updates printer firmware, we will update our inventory and ship ink & toner cartridges with upgraded chips with no delay. As a result, you can always get the products with latest chips at YB Toner!
Hello
Need to downgrade my HP LJ Pro M501 , can you help with the soft driver 2016
Hi, Attahiri,
Upgraded firmware of the HP LJ Pro M501 printer will not restrict the use of compatible toner cartridges, so we don’t have the soft driver 2016 saved. If you need to download the latest version of the driver for your printer, you can download it from the HP official website. Here is the link: https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-m501-series/7837159.
Sorry, both dmg’s for the Mac version HP Firmware Updater didn’t work for printer HP OfficeJet 6962 All-in-One nor for the series 6960. It gives a message stating “Cannot update the device.” “This Firmware Updater does not contain upgrades for your device.” I have a 2022 Mac Studio with the Apple M1 Ultra chipset.
Hi, Fred Van Heste,
Which version is your MAC OS system ? If it’s not the latest version of system(OS 13), both dmg’s for the Mac version should work for your printer.
For mac i have the same problem. I have OS13
Hi, Talat Ozturk
Thank you for your comment.
MAC OS13 is a new system version, so our engineers need to further verify if the old firmware version can be downgraded on the OS13 system. We will promptly notify you if there is any feedback.
YB Toner
I have an HP Officejet Pro 6960 running on Windows 10. There is nowhere within any of the printer settings either at the printer screen or the computer that gives the option of “Manage Updates menu, touch the Allow Downgrade butting and then select Yes”. Also I have tried the above downgrade firmware regardless of the above but HP detects my printer and will not install with message “Not Applicable”. Is there any way around this?
Hi John,
Thank you for your comments. May I know when you purchased the printer?
Did you turn off printer auto update before downgrading firmware? You can try this step first by following our video:https://www.youtube.com/watch?v=Za79lrKfYjc
After that, try to send the old firmware from your PC to printer again. You can refer to this video:https://www.youtube.com/watch?v=R0ComGBzJx0
Please let me know if you still have any questions.
YB Toner
Hi:
I have an HP OfficeJet Pro 8020 and downloaded the firmware “HP OfficeJet Pro 8022 All-in-One Printer” but it says “Cannot update the device.” “This Firmware Updater does not contain upgrades for your device.” I have a Macbook Pro with OS macOS Ventura 13.4.
Am I doing something wrong? Should I try something different? Appreciate your help!
Hi Lola,
MAC OS 13 is a relatively new system version, so our engineers need to further verify if the old firmware version can be downgraded on the OS 13 system. We will promptly notify you if there is any feedback.
YB Toner
Same here. The utility program says ” This Firmware Updater does not contain upgrades for your device.” OS 13.4.1
Same. Would love an update please and thank you!
Hi HPP,
This may be caused by HP preventing certain inkjet printers from downgrading the firmware. Our engineers are verifying if the firmware of inkjet printers can be downgraded or not, and we will notify you once we have feedback!
Thank you so much for this website and your help! I was able to roll back firmware on my M283CDW and now it is accepting the toner cartridges it was previously rejecting.
Hi, Joe,
Thank you for your comment.
We are very happy that our blog can help solve your problem. If you have any other questions, feel free to ask us.
YB Toner
Hi I have a HP Officejet Pro 8035 printer, it uses 910xl cartridges, can I use the same firmware as HP 8020 in your list? It’s currently blocking non-hp cartridge. Many thanks.
Hi I’ve tried to use the firmware file downloaded and after opening it, now the problem is it won’t let me select the printer and continue, the continue button is simply grayed out. The printer is listed in the pop-up window, but I can’t select it?? Any idea?
Hi, Sherry,
We also have another older firmware version for HP Officejet Pro 8020 & 8030 printers that you can try to download, and see if the same thing happens.
Here is download link: HP OfficeJet Pro 8020/8030 All-in-One Printer series (for Windows) & HP OfficeJet Pro 8020/8030 All-in-One Printer series (for Mac)
YB Toner
I have the same issue as Sherry, I tried both links, they are all grey out and not selectable.
Even I reset the printer to factory mode and disabled the auto upgrade, the firmware is still the latest version.
Any idea?
Regards,
Jay
Hi, Jay
Thank you for your comment.
Regarding your case, our engineers will conduct a test to check. We will inform you as soon as there is any feedback.
YB Toner
Same problem here (OfficeJet 8020). Both versions are rejected (“not applicable”).
Hi, Pepe, may I know which computer system you are using? OS or Windows?
If you install 7-zip, take the .exe file and extract it, edit the EnterpriseDU.ini file and change VerifyDownloadID from 1 to 0, save the file, and then run EnterpriseDU.exe, that should get you past the “Not Applicable” error and let you choose the upgrade.
Unfortunately, it appears that HP has blocked downgrading the firmware, potentially, as I haven’t been able to get much beyond that, but the device does receive the firmware file and reboot into upgrade mode. It just hangs on “Verifying” now.
Ik heb hetzelfde probleem met mijn HP Officejet Pro 9012e
I have a HP6958 and a MacBook Pro running OS13.3. I downloaded your firmware for the HP 6950/6954 and at the update window get the message “Cannot update the device. This firmware Updater does not contain upgrades for your device.” Can you help with this?
Hi, Bob
Thank you for your comment.
Regarding your case, our engineers will conduct a test to check. We will inform you as soon as there is any feedback.
YB Toner
I have Windows 10 and an HP MFP 283cdw printer. I was wanting to downgrade the firmware. I did all of the steps on the printer, and downloaded the appropriate firmware downgrade listed above and have tried 3 times to install it, and I get the smiley face and hit exit, but nothing happens after that. I’ve tried restarting the printer several times manually, but I’m still getting the same error message about the cartridges.
What am I doing wrong?
Hi, Lindy Fink,
May I know what the error message said? And did you successfully install the old firmware or not?
YB Toner
I own a m479fdw and the firmware is not allowing me to downgrade to an earlier version. Is there anything else I can do?
Hi, jim Keifer, May I know which system version you use? OS or windows?
I am trying to downgrade my Laserjet Pro MFP M479fdw. I am running windows 11.
Hi, Beth,
After confirming with our engineers, HP has restricted the printers using HP58/HP414/HP206 toner cartridges from downgrading to earlier firmware version.
Hi,
Any chance you have a firmware downgrade for a Mac and HP LaserJet Pro M254dw? Crossing my fingers before I go buy a different brand printer I can use with your toner. Never again HP.
Hi, Kim,
Here is download link of old firmware version for Mac and HP LaserJet Pro M254dw: HP M254dw Printer-20220316.dmg. You can try to download to see if this firmware works or not. If you have any questions, feel free to ask us.
And, thank you for your support and trust. Yes, HP printers often block the use of third-party toner cartridges through firmware upgrades. As a result, customers have to buy expensive original HP toner cartridge.
I have an 8025, and I have the correct downgrade firmware for it. It sees the printer and puts it in the list, but tells me that the firmware is up to date, and will not allow me to check the box beside the printer name, or the update button. Is there a workaround?
Hi, Nugar,
May I know which computer system you are using? Windows or OS?
I also have this printer with the same problem. I am running off of Windows 11.
I purchased new cartridges back in Dec 2022. Installed them yesterday and since they were not HP brand – HP Color LaserJet Pro MEP M283fdw came to a screaming halt with the NON HP CHIP DETECTED error/screen. Luckily I used the firmware downgrade listed above (HP 206X Toner Cartridges – HP Color LaserJet Pro M282-M285 Multifunction Printer Series) and was able to used the purchased non HP cartridges!!!!
Thank You !
Thank You!
Thank You!
Hello Alacrity. my printer is M283cdw. i did download firmware M282-M285 but not work for me. Please advice
I purchased new cartridges back in Dec 2022. Installed them yesterday and since they were not HP brand – HP Color LaserJet Pro MEP M283fdw came to a screaming halt with the NON HP CHIP DETECTED error/screen. Luckily I used the firmware downgrade listed above (HP 206X Toner Cartridges – HP Color LaserJet Pro M282-M285 Multifunction Printer Series) and was able to used the purchased non HP cartridges!!!!
Thank You !
Very glad to hear that.
Can you give me the downgrade link for HP Pro 8710? I can’t find it anywhere.
Hola, ¿
hay alguna posibilidad de que tenga una versión anterior del firmware para HP LaserJet Pro M227fdw? para windows
Aquí está el antiguo enlace de descarga de firmware para HP LaserJet Pro M227fdw, puede intentar descargar:
HP_LaserJet_Pro_MFP_M227_series_and_Ultra_MFP_M230_Printer_Series_20220414
Where can I find downgraded firmware for a HP Deskjet Plus 4122 (4100 All-in-one series)?
Do you have old firmware for the HP Deskjet Plus 4100 All-in-one series?
Hi, Kemm, may I know which computer system you are using? OS or Windows? There are different frimware versions for OS and Windows system.
Windows 11.
I already tried an old version I had on hand (TOP1FN2147DR), but while it partially recognized the black cartridge upon setup, it still omitted detection of the colour one and the black cartridge was flagged as “with issues” the moment I switched the colour cartridge, never to recover (the old firmware first misdetected the black as original while omitting the colour one, and after a couple of troubleshooting steps from HP’s associate, it stopped doing so). I would like to try other versions to see if I find a more permissive one, preferrably one that also detects the colour cartridge.
Hi, Kemm,
The misdetection issue might be caused by the chip of color printer cartridge. If the printer firmware you loaded can detect the black toner cartridge, it should detect the color ones at the same time.
And, very sorry to tell you that we don’t have another firmware version for your printer right now. Once we have another version in hand, we will notify you immediately.
HP Deskjet Plus 4122 (4100 All-in-one series) running on a Windows 11 machine (Windows x64).
My Color Laser Jet Pro MFP M479fdw is upgraded to the most recent firmware and can’t be downgraded….I need to get some cartridges, are yours guaranteed to work?
Hi, Jim Keifer,
yes, our compatible HP 414A/414X toner cartridges come with the latest chip, and they are guaranteed to work with the latest firmware version(002_2322C) of your HP Color Laser Jet Pro MFP M479fdw printer.
All printer cartridges purchased from our store are backed by 30-day money-back guarantee and 2-year product warranty. If they can’t work correctly, you can get free replacement or full refund.
Here is product link:HP 414A Toner Cartridges (Standard Yield) & HP 414X Toner Cartridge (High Yield)
Hello,
I have printer M283cdw. i aleady download firmware M282-M285 but my printer can not downgrade firmware.
Please advice!
Thanks!
Phu
Hi, Phu, may I know which computer system you are using first?
Dobrý den. Mám starou tiskárnu C4580 all in one. Dá se u této tiskárny udělat downgrade firmwaru? Pokud ano, nevím, kde ho stáhnout. U výrobce na stránkách jsem nenašel. Mám totiž náhradní černou barvu a nedokáže ji tiskárna rozeznat. Díky Luďa
I’m on a MAC, OS 12.6 and the firmware update/rollback for HP OfficeJet Pro 7740 is not working (I get the same error message, “Cannot update the device. This firmware Updater does not contain upgrades for your device.”
Any advice on what to try next?
Hello,
Thank you for the great article! Do you happen to have the old firmware for HP PageWide MFP P57750 XC?
Thank you!
Hi, EEC, may I know which computer system you are using first?
I have an HP OfficeJet Pro 8025e and have tried to use non-HP cartridges with no luck. When I downloaded the downgrade software for this model, it finds my printer and says not applicable. Is there any way around this or anything I can do? Running off of Windows 11.
Hi, jon, it seems that HP has blocked HP inkjet printers from downgrading the firmware recently.
But, you still can try to follow this instruction to see if work: install 7-zip, take the .exe file and extract it, edit the EnterpriseDU.ini file and change VerifyDownloadID from 1 to 0, save the file, and then run EnterpriseDU.exe, that should get you past the “Not Applicable” error.
I have an m255dw printer. I am trying to downgrade the firm ware from 20230705 to 20220729 to be able to utilize generic brand toners. When I open the download it loads like it is sending it to the printer but it doesn’t. Help!
Hi, Tiffany, May I know your computer system first? Is it Windows or OS?
I Have this exact problem
Hi! I have a Color Laser Jet Pro 183mf with a firmware datacode 20220729 and still getting supply problem with no-chip replacement toner. Is there any older firmware to downgrade to?
Kind regards,
Davorin